Case Manager 2– Permanent Supportive Housing

Office/Agency: 
St. Patrick Center
Position Description: 

The Case Manager position will provide comprehensive continuum of services and individualized case management to address barriers to housing stability. The program staff will also provide in-home assistance and regular coaching through structured activities.

RESPONSIBILITIES:
• Enroll and maintain a minimum of 39 qualified applicants into program annually.
• Collaborate with partner agencies for referrals and resources.
• Assist participants by providing referrals or direct services.
• Conduct home visits weekly with participants.
• Assist participants with ADLS’s.
• Complete ongoing assessments to determine client needs.
• Complete monthly budget planning with residents.
• Participate in team staffing to discuss progress toward goals and self-sufficiency.
• Provide transportation to clients as needed.
• Conduct Housing Quality Standards Inspections annually.
• Complete required documentation for inspections, ie. Inspection reports, notices to landlords,etc.
• Complete re-certification annually for each resident.
• Assist qualified candidates with housing search.
• Network in the community monthly to obtain additional resources related to housing, employment, utility assistance, educational opportunities, etc.
• Coordinate services across SPC programs.
• Update all appropriate ECM/HMIS categories for each client seen on a daily basis.
• Maintain data in HMIS system for the Annual Progress Report.
• Provide in-home Living Skills instruction.
• Reinforce living skills techniques taught in class and independent sessions.
• Meet all performance measures outlined by grants.
• Assist with the coordination of agency-wide or seasonal projects such as School Supply distribution, Thanksgiving distribution, Christmas distribution.
• Assist and complete special case management projects as directed by Program Manager and Senior Director.

KNOWLEDGE AND EXPERIENCE:
• Bachelor of Social Work Degree required
• Knowledge of Housing First Model
• At least two years-experience working with low-income or homeless individuals/families
• Minimum of two years-experience working with chronic homeless, chemically dependent and individuals diagnosed with mental health conditions
• Basic knowledge of HUD Programs
• Experience with wrap-around services preferred
• Experience/knowledge of housing placements
• Experience in conducting home visits
• Understanding of area resources to provide quality referrals for individuals client needs
• Daily charting

SKILLS AND ATTITUDE:
• Respect and responsibility for the agency policy, including client confidentiality
• Possess multi-tasking abilities
• Excellent listening skills
• Understanding and empathy for the needs and concerns of low-income, chronic homeless, chemically dependent and individuals diagnosed with mental health conditions
• Excellent spoken and written communication skills
• Ability to analyze problems and make sound decisions
• Excellent organizational skills
• Ability to demonstrate creativity in client engagement
• Able to give and receive useful feedback and instructions
• Ability to use Microsoft Office computer software
• Ability to work independently as well as in team setting

Contact Details: 

HOW TO APPLY:
Please visit http://stpatrickcenter.org/about/careers/. Find the job opening you are interested in and complete the online application. Contact Human Resources, at humanresources@stpatrickcenter.org for technical assistance. If your application matches this position’s required knowledge, skills, and experience, a representative from St. Patrick Center will contact you directly. No phone calls, please.