HUD Housing Apartment Manager St. Joseph

Office/Agency: 
Cardinal Ritter Senior Services
Position Description: 

Cardinal Ritter Senior Services has a Full-Time HUD Housing Apartment Manager position open. This position is located on the Cardinal Ritter Senior Services Campus, 7601 Watson Rd., St. Louis, MO 63119. Cardinal Ritter Senior Services is a not-for-profit organization that values its employees and provides services to improve the quality of life for senior adults by promoting and providing health assistance, housing facilities, social services and programs, and volunteer opportunities in St. Louis City and County, as well as in St. Charles, Jefferson, Franklin and Warren Counties. We offer a competitive salary and benefits package. We also bring the mission to life by expressing the core values of love, compassion, hope and integrity.

DUTIES AND RESPONSIBILITIES
1. Manages the daily operations of an apartment site, including working with residents and supervising office, service coordinator, maintenance and custodial staff.
2. Supervises, evaluates and signs e-time cards for Assistant manager, management assistant, service coordinator, maintenance supervisor, custodian and bus driver.
3. Performs duties as a member of tenant selection team and ensures the completion of work necessary for HUD subsidized apartments.
4. Maintains close liaison with Housing Operations Manager(s) in coordinating the filling of turnover apartments.
5. Reviews documents for complete information, coordinates unit preparation for tenant move-ins.
6. Advises tenants of all payment procedures and ensures follow-up in case of non-payment of rent or other assessed fees.
7. Supervise Assistant Manager and Management Assistant in the fulfillment of assigned duties pertinent to that job description.
8. Works with the Property Supervisor to develop work schedules for the maintenance and custodial staff; to purchase appropriate equipment and supplies which will assure proper cleanliness of apartments, common areas, sidewalks, parking lots and grounds.
9. Monitors work order procedures to ensure prompt and efficient service for residents.
10. Monitors cost, timeliness and quality of work performed by staff throughout the site.
11. Interviews and hires new employees for apartment staff.
12. Conducts at least one walk-through inspection of entire building and grounds quarterly; makes daily spot checks of heavy traffic areas to ensure a high level of sanitation and safety. Accompanies housing manager(s), HUD and local authorities or inspectors on any special or recurring inspections.
13. Develops and supervises monthly activity programs.
14. Revises and updates instructions for security personnel and resident assistants to ensure optimum safety and efficiency.
15. Conducts at least one fire drill annually for all tenants, unless otherwise directed by the local fire department.
16. Advises the Resident Council and any special committees working to improve the life style in the apartments.
17. Appoints, supervises and follow-up with Floor Captains on a daily basis to ensure proper implementation of I’m OK program.
18. Attends required meetings and in-services of Cardinal Ritter Senior Services.
19. Follows all applicable policies and procedures to include those implemented by HUD and Cardinal Ritter Senior Services.
20. Monitors monthly budgetary line items and informs supervisor(s) about discrepancies. Recommends action when necessary in order to remain within the budget.
21. Utilizes the chart of accounts for coding and approving expenditures. Verifies the amounts, completion of work, and receipt of materials and submits expenses for payment on a weekly basis.
22. Orders office supplies through Coupa System
23. Responsible for ensuring staff follows HR Policies and Procedures.
24. Performs other duties as assigned.

KNOWLEDGE & EXPERIENCE REQUIREMENTS
1. Associate degree in Business Administration or Accounting is desired.
2. Certification, or the ability to be certified, by an agency such as Quadel, is required. If employee is not certified, agency will send employee up to the maximum of 2 training sessions and testing to get certification. If employee is unsuccessful, employee will have to step down from position.
3. Experience in apartment management is preferred.
4. Knowledge of HUD and EIV preferred
5. Knowledge of and experience working with computer, capable of using Excel and Word programs in Microsoft is necessary.

SKILLS & ATTITUDES REQUIRED FOR SUCCESS IN JOB
1. Ability to promote a nurturing environment which recognizes every person’s dignity and provides security, advocacy and independence for the senior adult.
2. Ability to show love, compassion, hope and integrity to both residents and staff.
3. Must use prudent judgment, be a problem solver, and detail- oriented individual.
4. Ability to work as a member of a team and take direction from supervisors.
5. Must be able to handle resident and/or family requests in an appropriate manner.

RELATIONSHIP REQUIREMENTS
1. As employees of a Catholic agency which cares for senior adults, all staff will demonstrate a respect for each client as a person created in the image of God, in a non-ageist manner.
2. Will frequently assist people of varying ages and must be able to cope with requests by residents or family members in an appropriate manner.
3. Must work closely with Service Coordinator(s), Health Promotion Nurse and Resident Assistant on a daily basis.
4. Will interact with interdisciplinary team members within the agency on a regular basis.
5. Must work with a wide variety of community organizations and governmental agencies.
6. Must be able to meet or exceed all deadlines.
7. Must be able to stay in compliance with all Federal, State and local laws.
8. Must be able to take full responsibility for the facility and the staff.
9. Inspired by the teachings of Jesus Christ, employees of Cardinal Ritter Senior Services will be recognized providers of first choice in providing an integrated continuum of quality residential, healthcare, and supportive services for senior adults throughout the Archdiocese of Saint Louis.
10. Must keep supervisor abreast of all situations.

RESOURCES FOR WHICH ACCOUNTABLE
1. Residents of the building
2. Two Annual budgets consisting of operations and activities budgets and consults on service coordinator budget.
3. Office, service coordinator, maintenance, custodial, bus driver and volunteer staff
4. Annual Audit
5. EIV Compliance Reports
6. Moneys collected, deposited and reported to accounting on a daily basis.

Contact Details: 

Qualified candidates may submit their resume and cover letter, including salary requirements to hr@crssstl.org. Or send fax to (314) 961-1934. Or complete an application on our website www.cardinalritterseniorservices.org

Groups: Mission and Contact Information